Privacy policy - Maria Popumenko

Maria Polumenko (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and use our services.

By using our website and submitting your personal data through our contact forms, you agree to the practices described in this policy.

1. Data Controller
Maria Polumenko
Email: mariapolumenko@yandex.com
Phone: +81 70-3518-0358

2. What Data We Collect
We collect only the data you voluntarily provide to us:

Contact form: Name, phone number, email address, and any message you choose to send.

Automatically collected (with your consent): We use Yandex Metrica analytics to understand how visitors interact with our site. This involves the use of cookies and may collect:

IP address (anonymised where possible)

Browser type and version

Device and operating system

Pages visited, time spent, referral source

We do not collect sensitive personal data (health, racial/ethnic origin, political opinions, etc.) unless you explicitly include them in your message.

3. How We Use Your Data
We use your information for the following purposes:

To respond to your consultation requests and provide the services you ask for.

To communicate with you about your inquiries, appointments, or transactions.

To improve our website and user experience via analytics (Yandex Metrica).

To comply with legal obligations.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR Compliance)
If you are a resident of the European Economic Area (EEA), we process your data based on:

Your explicit consent – given when you voluntarily fill in the contact form and accept our cookie notice.

Legitimate interest – for analytics (anonymised) and to maintain the security of our website.

Contractual necessity – when we take steps at your request before entering into an agreement.

You have the right to withdraw your consent at any time (see Section 8).

5. Data Sharing
We do not share your personal data with external parties except:

With service providers who help us operate our website and business (e.g., hosting provider, email service). These processors are bound by confidentiality and data protection obligations.

When required by law, court order, or governmental regulation.

Yandex Metrica acts as a data processor; its privacy policy is available at Yandex Privacy Policy.

6. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

SSL encryption for data transmission.

Restricted access to personal data within our organisation.

Regular security reviews.

However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically:

Contact form data: kept for up to 2 years after your last interaction, unless you request deletion.

Analytics data: anonymised or aggregated after 14 months.

8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access – request a copy of the data we hold about you.

Rectification – correct inaccurate or incomplete data.

Erasure – ask us to delete your data (“right to be forgotten”).

Restriction – limit processing in certain situations.

Data portability – receive your data in a structured format.

Objection – object to processing based on legitimate interests.

Withdraw consent – at any time, without affecting the lawfulness of processing before withdrawal.

To exercise these rights, contact us at mariapolumenko@yandex.com. We will respond within 30 days.

9. Cookies and Analytics (Yandex Metrica)
Our website uses Yandex Metrica to collect statistical data about how visitors use the site. This helps us improve content and performance.

Cookies – small text files stored on your device. We use persistent and session cookies.

Consent – we ask for your permission before placing non‑essential cookies via a cookie banner. You can change your preferences at any time through your browser settings or our consent manager.

You can also opt out of Yandex Metrica tracking by using the Yandex Metrica opt‑out extension or by adjusting your browser to block cookies.

10. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it immediately.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling, please reach out:

Maria Polumenko
Email: mariapolumenko@yandex.com
Phone: +81 70-3518-0358